This Statement will explain the following regarding
the treatment of data collected on our Site:
This Online Privacy Statement
may change
from time to time, so please check back periodically.
1. Sites
covered by this Statement
This Online Privacy Statement covers the collection
and use of data on the East-X-Net Web sites. Please note that this Statement does not
apply to any of the sites directed at danish residents, which can be linked to by the "pick your
country" tool on the East-X-Net home page. The privacy
statements of East-X-Net Web sites directed at non-danish
residents may differ from this Statement to reflect
differences in site features and applicable law.
2. What
information we collect
The information we collect on our Site generally
falls into the following two categories: Personally
Identifiable Information and Non-Personally Identifiable
Information.
Personally Identifiable Information: This
refers to information that lets us know the specifics of
who you are. The Personally Identifiable Information we
collect when you use our Site may include your name,
mailing address, phone number, e-mail address, employer,
and job title. We request Personally Identifiable
Information when you order a product or service,
participate in certain promotional activities, fill out
surveys, and correspond with us. We also collect
Personally Identifiable Information when you ask that we
send products or information directly to other people;
in these cases, we will collect the information you
submit about the recipient. It will be clear when you
are on a part of our Site that requires personal
information, because we will ask you for it and you will
have a choice
about how we use that information.
Non-Personally Identifiable Information: This
refers to information that does not by itself identify a
specific individual. The non-personally identifiable
data we collect when you visit our Site may include the
Uniform Resource Locator ("URL")
of the Web site that you came from before visiting our
Site, which pages you visit on our Site, which URL you
next go to, which browser you used to come to our Site,
your Internet Protocol ("IP")
address, and any search terms entered on our Site. This
Statement also contains more information about how we use
cookies and other technology to collect this data.
We do not connect the Personally Identifiable
Information and Non-Personally Identifiable Information
we collect on our Site.
3. Why
we collect your information
Our primary goals in collecting information are to
provide customers with superior service and to provide
all visitors an efficient, and personalized
experience while using our Site. For example, if you
purchase products or request information on our Site, we
use your Personally Identifiable Information to fill
your order or provide the requested information. We use
Non-Personally Identifiable Information on an aggregated
basis to analyze customer behavior to help us understand
how visitors use our Site and to measure interest in the
various pages. We use this information to improve the
content of our Site, to make our Site easier to use, and
to customize our advertising.
4. How
we use your information
We gather and use information in a number of ways,
including the following:
Surfing: We collect certain Non-Personally
Identifiable Information when you visit our Site or
click on banner ads for East-X-Net products and services. We
collect this information to help run our Site more
efficiently, to gather broad demographic information, to
monitor the level of activity on our Site, and to
evaluate the effectiveness of our advertising. Learn
more about how we use cookies and other technology to collect this information.
Ordering: We collect Personally Identifiable
Information when you purchase products and services. We
collect this information to deliver your order, to
obtain payment, and to communicate with you about the
status of your order.
Product registration: We collect Personally
Identifiable Information when you register your East-X-Net
seervices or products online. We keep this information for reference
if you later request customer service and we use the
information to personalize that service.
Technical support: We may collect certain
information when you request technical support for your East-X-Net
products. This information is necessary to
identify your systems, understand the configuration of
the products, diagnose your questions, and provide
solutions.
Online surveys and polling: We collect
Personally Identifiable Information from customers who
volunteer to complete surveys or participate in polls.
We use this information to improve our products and
services.
Promotional activities: We collect Personally
Identifiable Information from you when you enter a
promotional program or activity. We use this information
to administer the program or activity, to send you
promotional e-mails, notify winners, and make the
winners' list publicly available pursuant to certain
states' laws.
Newsletters and promotional e-mails: We
collect Personally Identifiable Information when you ask
to receive newsletters, promotional e-mails, and other
information. We use this information to provide you the
information you request.
Contact information: If you contact us, we may
keep a record of your correspondence or comments,
including Personally Identifiable Information, in a file
specific to you. We use this information to help us
provide better service in the event you contact us
again.
Gifts: If you order a gift to be delivered to
someone else, we will use the person's information that
you provide to ship the product and confirm delivery.
5. Sharing
your information
We do not sell, trade, or rent to others the
Personally Identifiable Information we collect online.
Unless we have your permission, we will share the
Personally Identifiable Information you provide online
only with other East-X-Net entities and/or businesses that
provide services to East-X-Net and only for the purposes
described above.
Where East-X-Net engages third parties to perform services
on our behalf, we will require them to observe the
intent of this Online Privacy Statement.
On some pages we offer you the opportunity to receive
information from companies with products or services
that may be of interest to you. If you choose to receive
such information, East-X-Net may assist these companies in
their marketing activities by forwarding their messages
to you, but we will not provide these companies with any
of your Personally Identifiable Information.
We may be required to provide
Personally Identifiable Information in response to a
court order, subpoena, or government investigation. We
also reserve the right to report to law enforcement
agencies any activities that we in good faith believe to
be unlawful. We may release certain Personally
Identifiable Information when we believe that such
release is reasonably necessary to enforce or apply our
Terms and Conditions or to protect the rights, property,
and safety of others and ourselves.
East-X-Net or its related entities could merge with or be
acquired by another business entity or their respective
assets could be acquired. Should such a combination or
acquisition occur, you should expect that East-X-Net would
share some or all of your Personally Identifiable
Information to continue serving you and other users of
our Site.
6. Your
choices
East-X-Net will not use or share the Personally
Identifiable Information collected on our Site in ways
unrelated to the purpose for which you provided the
information, including those described above,
without providing you a choice whether to permit any
such unrelated uses. At the time you provide your
information, we will offer you a choice as to whether
you want to receive further communications about special
offers, product information or other marketing messages.
If you choose not to receive these communications, we
will not use the information you provide for this
purpose. If you change your mind about receiving further
information from East-X-Net, let us know by sending an
e-mail with your name, full mailing address, e-mail
address, and relevant information about subscriptions
and registrations you have with East-X-Net.
7. Accessing
and changing your information
East-X-Net seeks to ensure that your information and
preferences are accurate and complete. If you have
registered your East-X-Net service or product or created personal
profiles online, you may access and change your
information by visiting the site where it was submitted.
If you change your mind about receiving further
information from East-X-Net, let us know by sending an
e-mail with your name, full mailing address, e-mail
address, and relevant information about the
subscriptions and registrations you have with East-X-Net.
All
e-mail communications from us, such as newsletters, tell
you how to stop receiving them. Please follow these
instructions if you no longer wish to receive the e-mail
messages.
8. Use
of cookies on this site
A "cookie" is a small data file transferred by a Web
site to your computer's hard drive. We send cookies when
you surf our Site, make purchases, respond to online
surveys or polls, or request information. Accepting the
cookies used on our Site does not give us access to your
Personally Identifiable Information, but we can use the
cookies to identify your computer. The aggregate
information collected permits us to analyze traffic
patterns on our Site. This can enable us over time to
provide you with a better experience on our Site by
improving the content and making it easier to use. For
example, cookies can keep track of what you have
selected to purchase as you continue to shop and allow
you to enter your password only once on pages where a
logon is required.
Most browsers automatically accept cookies, but you
can usually refuse cookies, or selectively accept
certain cookies, by adjusting the preferences in your
browser. If you turn off cookies, though, there may be
some features of our Site that will not be available to
you and some Web pages may not display properly.
9. Use
of third-party media and research companies
East-X-Net does run third-party ads on our Site.
East-X-Net may use third-party media and research companies
to place ads for us on other parties' Web sites. When
users view Web pages where East-X-Net ads appear, our online
media and research companies may place cookies
on the user's computer. These cookies allow the
companies to recognize the computer when it is used to
return to that site. In this way, our online media and
research companies may compile information about ads
viewed and the general content of the pages where the
ads appear. Over time, this information permits these
companies to deliver ads that they believe will be of
most interest to the user and to minimize the repetition
of ads you see. The cookies placed by these companies do
not access or collect any Personally Identifiable
Information or enable individual users to be identified.
The data is collected exclusively for use in East-X-Net's
marketing and research. East-X-Net does not have access to
the cookies that may be placed by the online media and
research companies. If you want to prevent these
companies from sending and reading cookies on your
computer, you will need to visit each company's Web site
and request that you be removed from its system.
10.
Use
of Web beacons on this site
Some pages on our Site contain electronic images
known as Web beacons, or single-pixel GIFs, placed by
our third-party media and research companies. Web
beacons, which use cookie
technology, permit these companies to compile aggregated
statistics for East-X-Net about how visitors use our Site
and to gauge the effectiveness of our ads. No Personally
Identifiable Information is collected or shared through
the Web beacons used on our Site, and the information
collected does not permit us to identify users of our
Site. The data is collected exclusively for use in East-X-Net's marketing and research. If you would like to
prevent our online media and research companies from
collecting this information, you will need to visit each
company's Web site and request that you be removed from
its system.
11. Protecting
your information
East-X-Net acknowledges your trust and is committed to
protecting the information you provide us. To prevent
unauthorized access, maintain accuracy, and ensure
proper use of information, we have employed physical,
electronic, and managerial processes to safeguard and
secure the information we collect online.